Purchase recovery

Looking for saved answers and progress?

Purchase recovery restores access. If you chose online saving, sign in separately to open your saved project.

Return to my saved project

Recover a purchase

Use the recovery code from My New Surname support to restore paid access in this browser. Your answers and progress from another device will not be restored.

Paste the complete code from the support message.

Do not have a recovery code? Start with the support page. Do not email card details or questionnaire answers.